Privacy Policy

1. Introduction

At FinanzWeg, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website finanzweg.com and use our financial literacy and budget allocation services. Please read this policy carefully.

FinanzWeg is the data controller responsible for your personal data. We respect your privacy and are committed to protecting it through our compliance with this policy and the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller Information

If you have any questions about this Privacy Policy or our personal data practices, please contact our Data Controller:

3. Data We Collect

We collect several types of information for various purposes to provide and improve our service to you.

3.1 Personal Data

Personal Data means data about a living individual who can be identified from those data or from those data and other information we have access to. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Includes first name, last name, username, or similar identifier.
• Contact Data: Includes email address, telephone numbers, and physical address.
• Financial Data: Includes bank account details, income details, expense categories, and debt information provided for budget planning services.
• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

3.2 Usage Data

We may also collect information about how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

4. How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us. This includes personal data you provide when you subscribe to our services, request a quote, or participate in financial coaching sessions.
• Automated Technologies or Interactions: As you interact with our Service, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

5. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To perform our obligations arising from any contracts entered into between you and us: Specifically, to provide you with budget allocation strategies and financial coaching.
• To provide you with information, products, or services you request from us: Including newsletters, market updates, and promotional materials related to financial wellness (if you have consented to receive them).

5.1 Legitimate Interests

We may also use your data where we have a legitimate interest in doing so, which includes:

• Managing our relationship with you.
• Enabling you to partake in interactive features of our Service when you choose to do so.
• Monitoring the use of our Service to ensure its stability and security.
• Internal record keeping and administrative purposes.

5.2 Legal Obligations

We may disclose your personal data where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, or violations of our Terms & Conditions.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In particular, we use bank-level encryption for all financial data transmissions and store sensitive information on secure, access-controlled servers. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Financial records and planning documents are generally retained for 10 years following the termination of our services, in accordance with German commercial law requirements. When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymize it.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

• Request access: You have the right to request copies of your personal data.
• Request correction: You have the right to request correction of any inaccurate or incomplete data we hold about you.
• Request erasure: You have the right to request the erasure of your personal data under certain conditions (the "right to be forgotten").
• Object to processing: You have the right to object to our processing of your personal data.
• Request restriction: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Withdraw consent: You have the right to withdraw your consent at any time where we rely on your consent to process your personal data.

If you make a request, we have one month to respond to you. Please contact us at [email protected] to exercise any of these rights.

9. Third-Party Services

We may employ third-party companies and services to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Specific examples include payment processors and email service providers.

10. International Data Transfers

The majority of our data processing occurs within the European Union. However, if we transfer your data outside the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

11. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy frequently for any changes. Changes to this Privacy Policy are effective when they are posted on this page.